Our Services
Backstage™ E-commerce platform
Our team of developers create custom e-commerce solutions driven by customer experience. Our proprietary platform can scale to suit the largest brand names and is designed and proven to handle heavy traffic. Our development roadmap is continuously evolving and functionality is seamlessly added to aid merchandising, marketing, checkout, and fulfillment.
Dedicated Account Manager
Every account is assigned their own account manager. They, with the assistance of other team members, will handle all of your e-commerce needs, including complete project management across all of Ecommtoday’s business units such as Creative, Marketing, Warehousing and Customer Service.
Creative & Marketing Support
We collaborate with you and our marketing team on promotional strategy and execution including pre-order, seasonal, and anniversary campaigns. Our partners benefit from the creative vision of our exceptional in-house design team. Our designers know that staying on brand and developing a strong visual identity is the key to building consumer confidence. They understand the important of a streamlined customer journey and leverage store design to enhance the user experience. Our data-driven marketing team sculpts digital campaigns and strategy to grow your store’s revenue and extend market reach. Our marketers collaborate with you and your account manager, providing expertise and execution in PPC, SEO, social media, email campaigning, and affiliate marketing.
Product Development & Merchandising
Savvy to the latest market trends and insights, the team can help with product development, merchandising, and product optimization. Additionally, if needed we can take the lead on the coordination of manufacturing and sourcing of products by leveraging Ecommtoday’s vast global network of established manufacturers vendors.
STORE Maintenance
In addition to new product setup and updates, your team members will review and maintain your store daily while also managing store inventory and providing markdown, marketing, and campaign suggestions.
Bulk Shipments
We facilitate bulk shipments of products for tours or others large-scale fulfillment projects.
Multi-Platform Support
Ecommtoday’s team of platform experts are here to ensure your web store runs smoothly and is seamlessly integrated into supply chain touch points including warehouse, order management, and shipping.
We can work with existing storefronts on other platforms such as Shopify and Magento, but also have our own proprietary platform, which provided the following added benefits:
Mobile-First Mentality
We follow a ‘mobile-first’ approach in how we construct and develop our clients’ web stores. This ensures optimized sales on mobile devices.
Robust Email Marketing
Built-in integration with our email platform allows for unique trigger email communication based on customer behavior.
Automated Custom Reporting
Through email, Ecommtoday’s platform reportal, inventory sales, and Google Analytics.
Highest Level of PCI Security
We take security very seriously and offer the highest level of PCI compliance including address validation, fraud filters, and more.
Onsite Customer Service
Our in-house customer service care center allows for better response time and faster answers to user questions.
Split Ordering & Bundles
Handled appropriately so customer communication, inventory logistics, and reporting are effectively maintained for all stores in one location.